Description

OVERVIEW:

This is currently a full-time hybrid position, one day physically in the Parsippany, NJ office and four days remote.  Please do not apply if you do not live close enough to the Parsippany office to go there, we cannot hire a remote individual for this position.

We are a fast-paced corporate meeting and incentive travel company, looking for a talented individual to join our team.  This Cvent Website Creator / Planning Coordinator would be responsible for creating and designing meeting/incentive websites in Cvent Flex, attendee communication, managing attendee registration reporting and administrative support.  They will also provide support to the meeting planners by designing printed materials, collateral items, ordering, packing, and shipping supplies to the various events.  They must be able to multitask, establish priorities, and work independently in an active office environment. They must possess a strong sense of responsibility and professionalism, self-confidence, and poise, while being detail oriented and able to work cooperatively with a team.  Experience in Cvent website building is a must!

RESPONSIBILITIES:

• Cvent registration website development and maintenance.
• Attendee email communications, and follow-up such as invitations to register, “know before you go”, reminder emails, etc.
• Master roster, rooming list, and activity management within Cvent.
• Reporting and administrative support related to Cvent.
• Creation of mobile event app integrated with Cvent on some programs
• Design and order banners, signage, printed material and branded promotional collateral items
• Packing, shipping, and tracking of materials for various client events. Unpacking and managing inventory when materials return from events.
• Assist with various tasks contributing to the overall organization of incentives, meetings, and events.
• Stay on task according to assignments and meeting deadlines.
• Communicate regularly with clients both verbally and in writing.
• Answer and field phone calls for all client accounts as needed related to open registrations.
• Provide onsite event support as needed.

Requirements

DESIRED EXPERIENCE AND QUALIFICATIONS:

• Cvent Registration software experience required
• Computer proficiency in Microsoft office suite required
• Photoshop software knowledge preferred, but not required
• Experience with Crowd Compass, Attendee Hub, or other meeting planning Apps preferred, but not required
• College degree or equivalent work experience in Incentive Travel and Meeting Planning
• Comfort level and professionalism to work directly with VIP client contacts
• Ability to always provide outstanding client customer service, including under tight deadlines
• Excellent interpersonal, written, and oral communication skills
• Ability and willingness to work, both independently and as part of a team
• Professional demeanor when interacting with fellow staff, clients, and vendors such as DMC partners, hotels, miscellaneous venues, entertainers, speakers, etc.
• Work on-site at events as needed; overnight and weekend travel may be required occasionally
• Ability to work extended hours during peak season
• Flexible and positive attitude