Description

*Carlisle Inn-Sarasota: This position is a great place to grow your career in hospitality. If you enjoy creating memorable experiences and sharing genuine hospitality with others, we want you on our team!*
Our team members enjoy:
* DHG employee discounts on meals, merchandise, lodging, and shows
* Annual vacation bonus
* Wooden Nickels program
* On-the-job training
* Flexible scheduling
* Scholarship program
*What You'll Be Doing*
* Coordinate and fulfill special banquet and event arrangements
* Communicate effectively with guests, staff, management, and other departments to ensure all guest needs are met
* Provide outstanding customer service for every guest, every time, including timely responses to guest inquiries and calls
* Address guest comments and concerns promptly to ensure resolution
* Ensure staff grooming and attire meet company standards; correct deficiencies as needed
* Plan events with new and existing clients via phone and in-person meetings to meet sales expectations
* Prepare, send, and manage event contracts
* Prepare guest charges accurately, review invoices, and collect payment when necessary
* Order supplies and linens for events
* Attend weekly management meetings
* Ensure all banquet equipment and facilities are prepared, clean, stocked, and in proper working condition based on anticipated business
* Supervise set-up and breakdown of function rooms; ensure readiness for the next event
* Inspect table set-ups for cleanliness, organization, and compliance with group requirements and company standards
* Maintain calm, positive verbal communication to ensure smooth event execution, quality service, and adherence to health regulations and corporate standards
*Skills You'll Bring*
* Strong verbal and written communication skills; ability to interact effectively with guests and staff at all levels
* Excellent interpersonal and customer service skills
* Strong attention to detail and organizational abilities
* Proficiency in Microsoft Office; familiarity with sound and projection systems is a plus
* Experience organizing and planning special or fundraising events
* Prior managerial or supervisory experience preferred
* Prior Point-of-Sale (POS) system experience preferred
*Job Details*
* Full-time position
* Rotating schedule including some evenings, weekends, and holidays
* Hours may vary during peak seasons
*Benefits*
* Medical insurance and HSA
* 401(k) plan with match
* Wellness Program
* Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available
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