The Foundation for Orthopaedic Research and Education (FORE) is a private not-for-profit 501(c)3. FORE’s mission is to improve orthopedic medicine through investigation, innovation, and education. FORE’s vision is to become an international leader in orthopedic research and education in order to make a substantial impact on orthopedic medicine and patient care. FORE currently consists of four distinct departments: Clinical Research, Biomechanical Research, Continuing Medical Education, and Surgical Training.
This position will report to the Director of CME and will interact with upper management along with other company employees. Externally, the position interacts with faculty, event attendees, facilities representatives, supporters, sponsors, medical device and pharma managers, and executives in many departments and levels.
The Assistant Program Manager assists in the planning and implementation of live Continuing Medical Education (CME) activities. The ideal candidate must be a self-starter with attention to detail, able to efficiently handle multiple projects, excellent writing skills, to work evenings and weekends with some travel, maintains a professional appearance and demeanor, effectively manages interruptions and possesses a high level of computer literacy. The Assistant Program Manager is responsible for all relevant functions necessary to deliver and execute each CME activity from the initial request to the activity closeout and post-activity reconciliation. Reporting to the Director of Continuing Medical Education, the Assistant Program Manager must work independently, as well as part of the CME Team.
- Will be required to maintain registration database by receiving, processing and reporting course attendee registrations. To include a weekly registration report distributed to all Program Managers and upper management.
- Will be required to deal with payments, refunds, cancellations and budgetary reporting on registration for multiple courses at any given time.
- Professionally respond to calls, correspondence, complaints and emails within a timely manner to internal team members and external clients as well as high profile clients.
- Interact with outside vendors and help coordinate contracts for dinners, events, transportation, entertainment, etc.
- Responsible for tasks assigned related to meeting logistics, faculty reimbursements, transportation, program material, evaluations and post meeting closeout.
- Responsible for packing and shipping all materials for courses nationally.
- Format and create documents and correspondence for Program Managers, Faculty and course attendees.
- Communicate regularly with Program Manager, CME Director, Course Directors, Faculty and course participants regarding activity issues.
- Good communication is highly important as some team members work remotely.
- Provide on-site support to program managers as needed. Some travel necessary to assist on-site at courses.
- Continuing Medical Education (CME) experience a plus.
- Event Planning experience strongly desired.
- Bachelor’s Degree with a minimum of 1+ years related experience required. Additional experience may substitute for education.
- Excellent written and oral communication skills.
- Superior organizational and time management skills, with a demonstrated ability to manage multiple projects.
- Interest in continued professional development, strong work ethic, dedication to excellence, and loyal to the company and fellow employees.
- Flexibility and adaptability. With the rapid growth of the company, roles and responsibilities could change and update to fit the needs of the department and organization.
- Good sense of humor to help manage our changing daily environment.
- Communicate daily with CME team in a respectful, clear and direct manner.
- Competitive Salary
- Health Benefits and Insurance
- 401K option
- Paid time off