The Academy of Management (AOM) is the preeminent professional association for management and organization scholars. Our worldwide members are professors and Ph.D. students in business schools at universities, academics in related social science and other fields, and practitioners who value knowledge creation and application. Founded in 1936, our global community today is nearly 20,000 strong, spanning more than 120 countries.
OUR VISION is to inspire and enable a better world through our scholarship and teaching about management and organizations. OUR MISSION is to build a vibrant and supportive community of scholars by markedly expanding opportunities to connect and explore ideas. Learn more about us at
In addition to salary, the Academy of Management offers eligible employees a generous and comprehensive benefits package, including group medical, dental, vision, FSA, life insurance, short and long-term disability, 401(k) employer match, generous paid time off and holidays, and other supplemental benefits!
The Meetings and Conferences Program Coordinator organizes the submission and program development process for the Academy of Management’s Annual Meeting and additional meetings and conferences when required. The Program Coordinator works with team members within our headquarters, as well as with volunteers and committees, to collaboratively design and implement the Annual Meeting program and each assigned meeting and conference to provide outstanding service and attendee experience.
Program Development and Management
- Manage and execute the Annual Meeting Professional Development Workshop (PDW) program life cycle, including submissions, accept/reject, scheduling sessions, proofreading, program compilation and distribution in print or online formats.
- Manage other Annual Meeting program cycles, including staff sessions and events, In Conjunction With (ICW) events, and offsite events.
- Updates process documents using templates to outline deliverables for assigned programs. Establishes a work flow schedule, facilitates prompt and accurate handling of all program details. Performs maintenance, and periodical review of processes for updates and improvements. Aids in the creation of new guidebooks when required.
- Works with various volunteers and committees to support volunteer workload regarding policies, deadlines and procedures related to program development and planning process.
- Guides and develops volunteer ideas and plans related to program development for the Academy’s Annual Meeting.
- Responds to participant questions and requests related to meetings and conferences. Solicits and provides feedback on member needs for training, education and information.
- Works in conjunction with the Meetings and Conferences team and IT department to identify and maintain appropriate program systems and databases related to the planning, development, and execution of assigned meetings and conference programs.
- Participates in, plans, and conducts regular meetings with internal departments including Membership, Marketing and Communications, IT, Finance, Publications and Governance to determine needs related to coordination, production and development of the program and program planning process and related materials.
- Makes recommendations for improving program function and design; implements changes in a timely and accurate manner.
Registration and System Management
- Works in conjunction with the Meetings and Conferences Registration Coordinator to identify and coordinate registration solutions for each assigned meeting and conference, related to program components requiring special registration.
- Works with IT team to determine usage of current technology solutions including integrated external and internal products and systems.
- Provides technology support for meetings and conferences, act as the IT liaison to research, recommend and maintain systems related to program development, registration and overall meeting and conference management.
- Effectively manages heavy email volume and helpdesk requests.
- Works with the Program Manager to add innovative program options and to incorporate electronic, web, Skype, and video library offerings.
Logistics and Planning
- Manages program related activities and events that may include a logistical planning component, such as but not limited to special events, staff sessions and awards, offsite and ICW events.
- Responsible for daily administrative functions related to coordination of meetings and conferences including project management, process documents, task timelines, communications, training, budgeting, as well as conducting site visits and on-site meeting and conference planning and execution.
- Provides departmental support and assistance related to meetings and conferences, as needed.
Education and Experience:
- Bachelor’s Degree preferred or equivalent experience in related field required.
- Minimum 2 years of experience in program development or other closely related function.
- Prior experience in maintaining key volunteers, vendor and staff relationships a plus.
- Understanding of information systems and applications related to meeting program development.
- MS Office and familiarity with databases, billing systems, report writing, and records management required.
- Knowledge of alternative delivery systems for educational content a plus.
Junior level candidates who meet the requirements are encouraged to apply.
Skills and Abilities:
- Solid work ethic, personal integrity, and high professional standards.
- Capable of taking ownership of projects by initiating, coordinating, managing, and executing multi-faceted projects.
- Ability to pay close attention to detail in a deadline driven environment.
- Sound decision making, critical thinking and problem-solving ability.
- Effective oral and written communication skills.
- Highly developed service orientation and interpersonal skills to foster and develop member and volunteer relationships and teamwork among staff.
- Strong technology aptitude and computer skills with the ability to quickly learn and navigate new systems.
- Ability to understand and appreciate the needs of the association industry and academic market.
Periodic domestic and international travel required, up to 10% annually, with the Annual Meeting accounting for up to 2 weeks of travel.
Location/Region: Briarcliff Manor